QUESTION: I got the datasheet, quick start guide and video demo at http://bit.ly/24TpGzI, thank you, but have these technical questions still on the Phenix Fibersect MT cleaver: Is the saw warranted and can it be replaced?
ANSWER: The Phenix Fibersect MT cleaver saw is warranted for 100,000 cuts or 1 year, whichever occurs first. Phenix inspected several saws with about 40,000 cuts and our 100,000 projection is based on observed wear.
The saw can be easily replaced. This is done by replacing the saw assembly which includes the saw, motor and motor bracket. The motor is replaced as part of the saw assembly. Instructions would be furnished with the purchased assembly. An electronic technician can easily do this in 15 minutes or less.
Thank you for visiting the product page. Let us know if we can answer any other more specific questions at firstname.lastname@example.org or 508-992-6464.
Answered by AskFOC Technical Team January 18, 2017
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