“I just want to thank you, Fiber Optic Center, and let you know that you guys are the BEST and have the BEST customer service. You are one of my top 5 suppliers with the best customer service and I am so happy to work with you Rita PatelSr....
“I would like to give feedback regarding the analysis we did with Fiber Optic Center’s polishing papers. We did really detailed analysis and can confirm, that ÅngströmLap Ultimas lapping film has better performance in terms of number of reuse and we also...
“I am very pleased with the years of good help and quick reactions of Fiber Optic Center. As we are located in the Netherlands we have a lot of contact with your Dutch employees being Erwin Gelderblom and Marcel Buijs. Both are friendly and always eager in...
“Due to the pandemic, in-place calibrations have become difficult, so until the virus is under control, FOC provided Furukawa Brazil with the following helpful solution: They sent a calibration kit and gave us detailed instructions and online support to perform...
“FOC has earned our business for our grind & polish needs. From purchasing consumables to consulting on a particular issue or need, servicing existing equipment, and procuring new equipment, FOC has been there for us. FOC’s prompt and friendly response to...
“On 8/27/2019 I was alerted that we were out of OP-29-GEL optical adhesive and our system had not placed that item in my queue to purchase. It was really late in the day, almost 3:00 PM Pacific time. I knew there was probably no way that I could get the product...
For those who have been following the 20-5-1 campaign, you will appreciate the latest of the weekend of the Presidential Traverse. For anyone new to this campaign, a quick recap is that FOC’s Kelly Skelton, has been hiking a fundraiser with a goal to raise $100,000...
“We encountered an unexpected problem during the last step in our process development and the FOC was quick to help us find an effective solution. I contacted the FOC to discuss our options and they had their recommended product in my hands the next day.”...
“I approached Fiber Optic Center because we were having a problem getting consistent results with our connector polishing process. Paul, who handles my account, told me that he would see if he could get one of the outside guys to stop by and take a look. ...
“An Edmund stage for adjusting the height on our Sagitta Laser cleaver broke. Erwin stripped down his demo machine back home in the Netherlands and expressed the part up to us with instructions from the manufacturer on how to replace it. We were up running...
“StellarNet, Inc. has been a customer of Fiber Optic Center for over 15 years and in my experience, purchasing couldn’t be made any easier! I have had the best customer service, when dealing with Fiber Optic Center and will continue to be a loyal...
“Rosenberger Brazil has had FOC as a supplier for many years. They have an excellent team and excellent product quality. Everything that we need we go first to them: consumables, equipment, tools. But their support in process, information about new consumables...
“My experience with Fiber Optic Center has been supportive and value added in the challenges that we encounter at AFSI. The product listing and knowledge base of the staff of FOC has established a quality organization.” Phillip Herman, Advanced...
“I have had a long, wonderful relationship with the personnel at FOC. They are extremely professional and customer service minded. On one occasion we had difficulty with a particular machine’s performance. We contacted them, and they were quick to respond and...
“We at Power Technology greatly appreciate your candor and follow-up with our problem. It was very refreshing to add a vendor (to a very short list) that was straightforward with a problem resolution, instead of offering up a magical solution to an imaginary...
