Fiber Optic Center Technical Support Commitment

We are committed to supporting our customers and provide technical assistance for the majority of the equipment we supply.

• For primary production equipment and integrated systems, technical on-site set up support, on-site training and remote assistance is a part of our Technical Support Policy.
• Smaller items, accessories, and hand tools are fully supported through phone, email, and video assistance to ensure you receive quick and efficient help. Due to the nature of these items, they typically do not require dedicated on-site technical visits.
• Need Additional Assistance? If on-site support is desired for any item, we’re happy to discuss available service options.

We are happy to confirm support eligibility for any specific item prior to purchase.
Your success is important to us and our goal is always to provide the right level of support for your purchase while ensuring timely and effective service.