Customer Service: Ask FOC

QUESTION: Can you provide equipment to me at the same price as the manufacturer?   ANSWER: Yes with all our manufacturing partners we offer the same list price as they do. Our philosophy is doing business with Fiber Optic Center should NOT cost you more...

QUESTION: Can you ship today?   ANSWER: If we have the product in stock and the order is placed by 4:00PM (ET) it will ship.   Answered by AskFOC Technical Team July 1, 2015     Have a technical question for Fiber Optic Center? Please...

Question: Are samples available?   Answer: Samples or demos are available for most of our products.   Answered by AskFOC Technical Team June 30, 2015   Have a technical question for Fiber Optic Center? Please email your question to...

QUESTION: Can I place an order online?   ANSWER: At this time you cannot place an order online. We are working on a system where some simple items will be available to purchase online. We prefer to fully engage with the customer to find a total...

QUESTION: When can I expect to receive a pricing quote?   ANSWER: Pricing quotes for standard items should be available within a couple hours from submitting the request (within the working day). Of course, complex quotes for a complete manufacturing line or...

QUESTION: Why can’t I see pricing online?   ANSWER: At this time you cannot get pricing online. We are working on a system where some simple items will have pricing and be available to purchase online. We prefer to fully engage with the customer to find a...