Michael Thorpe joined FOC in 2010 as a Customer Service Representative and quickly rose to a key leader within the department. Previously with Optical Cable Corporation, in the OEM group, Michael worked in sales for bulk fiber optic cable to assembly houses and customer service. During his employment at OCC, SMP was acquired (Now OCC North Carolina) where he was trained additionally on the connectivity side creating the perfect experience for FOC. Michael has a business degree from Nichols College and currently resides in Bristol, RI with his wife, Bianca, and their daughter Maya.
These are times of positive change at Fiber Optic Center, Inc. (FOC) and with change comes opportunities and aspirations.
My first months as the Customer Service Department Manager have been filled with evaluation of our current systems and needs, design of a...