Phenix Fibersect MT Cleaver Saw Warranty and Replacements?

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QUESTION:  I got the datasheet, quick start guide and video demo at focenter.com/phenix-fibersect-multi-2tm-mechanical-connector-cleaver-for-multi-fiber-connectors, thank you, but have these technical questions still on the Phenix Fibersect MT cleaver:  Is the saw warranted and can it be replaced?

 

ANSWER:  

The Phenix Fibersect MT cleaver saw is warranted for 100,000 cuts or 1 year, whichever occurs first.  Phenix inspected several saws with about 40,000 cuts and our 100,000 projection is based on observed wear.

The saw can be easily replaced. This is done by replacing the saw assembly which includes the saw, motor and motor bracket. The motor is replaced as part of the saw assembly.  Instructions would be furnished with the purchased assembly. An electronic technician can easily do this in 15 minutes or less.

Thank you for visiting the product page.

Let us know if we can answer any other more specific questions at sales@focenter.com or 508-992-6464.

 

ADDITIONAL CONTENT & RESOURCES:

 

SM6AskFOCIcon  Answered by AskFOC Technical Team January 18, 2017

 

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About the Author
FOC FAQ Fiber Optic Center has a team of technical experts and marketing strategists with decades of years in the field. This team contributes to the fiber, cable and specialty industries coverage through news, alerts, reports and general media information.
About Fiber Optic Center, Inc.
Fiber Optic Center, Inc., (FOC), is an international leader in distributing fiber optic components, equipment and supplies and has been helping customers make the best cable assemblies in the world for over two decades. Several areas of specialization and expertise, in which they are the industry leader, make them the preferred choice for many of the world’s fiber professionals. In these key technology areas, FOC is "at least as technical as the manufacturer" about the products they sell. Striving to "make the business part easy," they offer outstanding and personal customer service, low or no minimum purchase order values, and from-stock delivery on industry-leading products and technology. FOC is the industry connection to the most innovative optical products, technologies and technical experts who integrate their manufacturing knowledge and vast experience into customers' worldwide operations. @FiberOpticCntr

For further information contact:
Fiber Optic Center, Inc., 23 Centre Street, New Bedford, MA 02740-6322
Toll Free in US: 800-IS-FIBER or 800-473-4237 . Direct 508-992-6464. Email: sales@focenter.com or fiberopticcenter@focenter.com

For media contact:
Kathleen Skelton, Director of Strategic Marketing, C: 617-803-3014 . E: kskelton@focenter.com