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Phenix Fibersect MT Cleaver Saw Warranty and Replacements?

Published: January 18, 2017
, Last updated: September 18, 2025

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QUESTION:  I got the datasheet, quick start guide and video demo at focenter.com/phenix-fibersect-multi-2tm-mechanical-connector-cleaver-for-multi-fiber-connectors, thank you, but have these technical questions still on the Phenix Fibersect MT cleaver:  Is the saw warranted and can it be replaced?

 

ANSWER:  

The Phenix Fibersect MT cleaver saw is warranted for 100,000 cuts or 1 year, whichever occurs first.  Phenix inspected several saws with about 40,000 cuts and our 100,000 projection is based on observed wear.

The saw can be easily replaced. This is done by replacing the saw assembly which includes the saw, motor and motor bracket. The motor is replaced as part of the saw assembly.  Instructions would be furnished with the purchased assembly. An electronic technician can easily do this in 15 minutes or less.

Thank you for visiting the product page.

Let us know if we can answer any other more specific questions at sales@focenter.com or 508-992-6464.

 

ADDITIONAL CONTENT & RESOURCES:

 

SM6AskFOCIcon  Answered by AskFOC Technical Team January 18, 2017

 

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FOC FAQ Fiber Optic Center has a team of technical experts and marketing strategists with decades of years in the field. This team contributes to the fiber, cable and specialty industries coverage through news, alerts, reports and general media information.
About Fiber Optic Center, Inc.
Fiber Optic Center, Inc., (FOC), is an international leader in distributing fiber optic components, equipment, materials, and supplies known for helping customers make the best cable assemblies in the world for over three decades. Material property consultation is provided by technical experts for lapping film, epoxy, adhesives, optical coatings, and optical plastics during application specific material selection. Technical process expertise is offered in several key technology areas. Specialized expertise includes cable assembly line mastery, fiber broadband field installation best practices, and technical advancements in telecom, datacom, data centers, and hyperscale. Optical cable specification development includes design and quality testing. FOC's impact reaches the network physical capabilities through fiber manufacturing process expertise from preform fabrication and shaping, fiber drawing, and coating requirements for double clad fibers used for high power fiber laser applications to solution doping, vapor phase doping, rare earth chelates and halide recipe consultation. Fiber Optic Center is the preferred choice for the world’s fiber professionals as the industry connection to the most innovative optical products, technologies and technical experts who integrate their manufacturing knowledge and vast experience into customers' worldwide operations. @FiberOpticCntr

For further information contact:
Fiber Optic Center, Inc., 23 Centre Street, New Bedford, MA 02740-6322
Toll Free in US: 800-IS-FIBER or 800-473-4237 . Direct 508-992-6464. Email: sales@focenter.com or fiberopticcenter@focenter.com

For media contact:
Kathleen Skelton, Director of Strategic Marketing, C: 617-803-3014 . E: kskelton@focenter.com